We operate a dedicated depo, where anyone can refund their containers. We’ve set up our Refund Point right here. We head to where you are. You can check out the Containers for Change website, to see where we’ll be next. Being a Refund Point means different things to different people. It can be big, small, hands-on, hands-free, inside, outside, on-site, mobile, running a business for profit or raising funds for charity. But basically a Refund Point’s job is to collect eligible containers, make sure customers receive their refunds, and sort, store, and send containers off for processing. It’s pretty straightforward. But each of these tasks do differ slightly depending on what type of Refund Point you run. At over-the-counter or mobile Refund Points, customers bring their containers in and drop them off, sorting them on the spot. Then you pay your customers their refunds, and off they go. You count, sort, store, and get the collected containers ready for processing, or send the containers to an aggregation point to do this work. At bag drop off Refund Points, customers tag their bag of containers with their scheme ID, and drop them with you. Containers are counted and sorted when the bag is processed at an aggregation point, and that’s when your customer receives their refund via electronic transfer through their scheme ID. Reverse vending-machine Refund Points collect returned containers, and mostly issue refunds electronically or via retail vouchers. Reverse vending machines utilise aggregation points to ready their containers for processing. At all refund points, customers can opt to donate their refunds to their chosen registered charity. So what happens to all the containers you collect? They need to be sorted by material type, and stored securely in receptacles provided in an undercover location on-site. You can’t crush or bale the containers yourself. Logistics providers make sure containers are safely transported from aggregation points to the processors who crush those containers into bales which go to approved recyclers. Refund Points can be aggregation points, or they may need to transport their collected containers to an aggregation point where they are ready for processing. Aggregation points simply generate a shipping manifest through the free Containers for Change point-of-sale system and arrange a pickup with your local logistics provider to collect the containers for processing. Like to know more about becoming a Refund Point? Watch our short video series, and find out how you can make change.